Degraded Performance for Earn, Borrow, Advanced Trade

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted Jan 20, 2023 - 15:20 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2023 - 14:18 PST

Update

Simple trades may experience higher failure rates as well.

Posted Jan 20, 2023 - 13:37 PST

Identified

Degraded performance has increased again - teams are continuing to work on the issue.

Posted Jan 20, 2023 - 13:29 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2023 - 13:16 PST

Investigating

We're investigating degraded performance for Earn, Borrow, and Advanced trade. This could result in increased latency, unexpected error screens, and/or a small number of delayed order settlements. Our teams are investigating and working to root cause ASAP.

Posted Jan 20, 2023 - 12:45 PST

This incident affected: Coinbase - Website, Coinbase - Mobile, Coinbase - Advanced Trade, Coinbase - API, and Coinbase Borrow.