Issues with ID verification
Incident Report for Coinbase
Resolved
This incident has been resolved.
Posted Apr 16, 2021 - 15:05 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2021 - 08:57 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 16, 2021 - 08:56 PDT
Investigating
We're investigating issues with ID verifications for some customers. We'll update as we know more.
Posted Apr 16, 2021 - 07:39 PDT
This incident affected: User Proofing (ID verification).