We have cleared the backlog of outgoing BTC transactions, and processing is back to normal. We apologize for any inconvenience this may have caused.
Posted 3 months ago. Feb 14, 2018 - 21:56 PST
Issues with one of our databases temporarily stopped the processing of outgoing BTC transactions, causing a backlog. We've addressed the issues and transactions are working again. We expect to clear the backlog soon and be caught up with all BTC sends.
Posted 3 months ago. Feb 14, 2018 - 21:52 PST
Outgoing Bitcoin transactions have not been successfully sent since 6:50 p.m. PST. Our team is investigating the issue and working to restore full service as soon as possible.